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Huberpedia

FAQ

First, sign up for an online account. Then start browsing! Add things to your shopping cart and then proceed to check out once you are done. There, you will be prompted to verify your delivery address. After which, you will be asked for your credit card details. An order confirmation email will then be sent to your mailbox. Unless you receive this order confirmation in your inbox, your order will not be processed. Please e-mail us at orders@hubersbutchery.com.sg if you do not receive an email order confirmation. Your order will then come to the store. You will receive an SMS and email from us in the morning on the day of delivery our estimated arrival time. Our estimated arrival time is usually a two-hour window between 10am and 5pm.

All online customers are automatically issued a membership ID. This membership gives you access to cooking classes and points. Please see more privileges of membership below.

Yes, a minimum purchase of $100 is required.

A deposit of $75 is required at the point of purchase with a credit card. The balance amount will be charged to the same credit card on delivery day. If doing pick-up instead of home delivery, the balance amount payable is to be made at the cashier’s by cash, credit card or NETS.

You will be prompted upon checking out if your delivery address is the same as your billing address. Here you are given the opportunity to indicate a different address for delivery.

Yes, what you see online is what we have in the store. However, not every item available in the store is available for purchase online.

Only credit cards are accepted over our website. For home delivery, the balance amount payable is charged to the same credit card. For pick-up, the balance amount payable is to be made at the cashier’s by cash, credit card or NETS.

As a number of items are charged by weight and are portioned only upon purchase, we can only determine the exact total amount after your order has been prepared.

Once you have checked out, you will receive an order confirmation email detailing your order number, your current purchase, quantities and price estimate for your order. Unless you receive this order confirmation in your inbox, your order will not be processed. Please e-mail us at orders@hubersbutchery.com.sg if you do not receive an email order confirmation.

Yes, all online customers are automatically issued a membership ID. All your purchases online will then be automatically tagged to your online shopping account. When shopping in the store, provide the cashier the mobile number you have registered with us online, or your membership ID. This way, membership points will also be credited based on your purchases in the store.

Because of extreme heavy orders around the Christmas holiday, we impose restrictions on delivery schedules. These delivery schedules will be put up on our website.

Yes, you may indicate so when checking out.

The website runs 24/7. However, we do not take online orders the days leading to Christmas. These schedules will be put up on our website nearer the date.

Log in and click on Account found on the top right hand corner. Go to My Points. Your points balance, number of active vouchers and their expiry dates are available for viewing here.

The online system allows redemption of one voucher per checkout. Redemption is done automatically by the system if voucher(s) are found in your membership account.

One membership point is issued with every $1 spent. Both online and in-store purchases contribute to the total points. When shopping in person at the store, please always provide your mobile number when checking out so that we can credit your membership points based on your purchases. A $15 e-voucher is issued when accumulated points reach 500.

A membership also gives you access to cooking classes. Look out for our newsletter with a schedule of cooking demonstrations for the month.

You are at huber's online.

To place your order for regular items, click Continue Shopping. Otherwise, visit our online Christmas site to place your order for Christmas items.
No home deliveries from 21st December to 3rd January 2018. Your shopping cart in the regular shopping site will be cleared if you choose to go to our Christmas shopping site now.



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Home Delivery

Next available slot for Home Delivery is Sat Sep 21. Please select your preferred delivery date from the calendar below. Make payment before 12 noon to secure the slot

September

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Self-Collection

Next available slot for Self-Collection is Sat Sep 21. Please select your preferred collection date from the calendar below. Make payment before 12 noon to secure the slot

September

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*Delivery dates are not guaranteed until payment is completed.

Minimum Purchase


A minimum purchase of $100.00 is required.


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